Privacy Policy for Wan-Animate

Introduction

Welcome to Wan-Animate, the AI Video Character Replacement Platform that enables you to seamlessly replace characters in your videos using advanced artificial intelligence technology. At Wan-Animate, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information and media files when you use our AI-powered character replacement services.

Information Collection and Use

We collect the following types of data to provide you with our AI video character replacement services:

1. Account Information

   • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
   • Purpose: To manage your account, provide customer support, and deliver processed videos to you.

2. Media Files (Videos and Images)

   • What We Collect: Character images and target videos that you upload for AI processing. This includes image files (JPG, PNG) and video files (MP4, MOV, AVI).
   • Purpose: To perform AI character replacement processing as requested by you. These files are processed to replace characters in your videos while preserving natural movements and expressions.
   • Retention: Your uploaded media files are automatically deleted from our servers after processing is complete, typically within 24 hours.

3. Usage Details

   • What We Collect: Information about how you use Wan-Animate, including your interactions, features accessed, processing requests, and usage frequency.
   • Purpose: To analyze user engagement, improve our AI algorithms, and enhance our character replacement services.

4. Device Information

   • What We Collect: Data regarding the devices you use to access Wan-Animate, such as device type, operating system, browser type, and IP address.
   • Purpose: To optimize our services for different devices, ensure compatibility, and maintain security.

5. Cookies and Analytics

   • What We Collect: Small data files placed on your device that help us track user preferences, session information, and website analytics.
   • Purpose: To enhance the functionality of our services, personalize your experience, and understand how our platform is used.

6. Payment and Billing Information

   • What We Collect: Information regarding your payment methods, such as credit card number, billing address, and transaction details (if applicable for premium features).
   • Purpose: To facilitate billing and payment processing for our premium services.

Data Storage and Security

We take the security of your personal information and media files seriously. Here's how we protect your data:

Media File Protection:

• All uploaded videos and images are encrypted during transmission and storage
• Your media files are processed on secure servers with restricted access
• Files are automatically deleted after processing completion (typically within 24 hours)
• No human review of your uploaded content unless required for technical support

General Data Security:

• All data is stored securely on our servers with industry-standard encryption
• We implement comprehensive security measures including access controls, firewalls, and monitoring systems
• Regular security audits and updates to protect against unauthorized access
• Secure data transmission using HTTPS protocols

AI Processing:

• Your media files are processed using our proprietary AI algorithms
• No third-party AI services have access to your personal media files
• Processing is performed in secure, isolated environments

Please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. However, we continuously work to maintain the highest standards of data protection.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information or media files to outside parties, except in the following circumstances:

Media Files:

• We do not share, sell, or distribute your uploaded videos or character images
• Your media content remains private and is only processed for the character replacement service you requested
• No sharing with third parties for advertising, marketing, or any other commercial purposes

Personal Information:

• To comply with legal obligations or respond to lawful requests from public authorities
• To protect our rights, property, or safety, or that of our users or others
• To provide services through trusted third-party partners who assist us in operating our website (such as cloud storage providers), subject to strict confidentiality agreements
• With your explicit consent for specific purposes not covered in this policy

Aggregated Data:

• We may share anonymized, aggregated usage statistics that do not identify individual users or contain any personal media content

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Your Rights

As a user of Wan-Animate, you have the following rights regarding your personal data:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete personal data
• Deletion: Request deletion of your personal data (subject to legal and technical limitations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about this privacy policy, our data practices, or wish to exercise your rights, please contact us at:

Website: wan-animate.com Email: support@wan-animate.com

Data Protection Officer: support@wan-animate.com

We will respond to your inquiry within 30 days of receipt.

Effective Date

This privacy policy is effective as of January 1, 2025, and was last updated on January 1, 2025.

By using Wan-Animate, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information and media files!